Política de Privacidad

To be transparent about how we collect and process your personal information:

We want you to be fully informed about how your Personal Data is used and processed. To that end, we use a range of methods to provide you with relevant, clear information about how your Personal Data is handled.
Where specific details are needed, we will provide them at the appropriate time.
We are available to answer any questions you may have and clarify any limitations imposed by law. You can reach us by email at: info@ancoracuotavesa.com

Personal data will only be used for the purposes specified in this Policy.

Your Personal Data may be processed for a range of purposes, including providing the website and connecting you with third-party trading platforms (the "Services"), improving the website, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting any regulatory or legal obligations, and carrying out administrative and business activities to facilitate the use of the Services.
We also process your Personal Data to better understand your preferences and needs.

To exercise your rights regarding your Personal Data:

We have the resources in place to support your data rights. You can contact us at any time to request access to your personal data, have it corrected or deleted, restrict how it is used, or have it transferred to you or a third party. We are ready to handle your requests.

Protect your personal data:

While absolute security of your Personal Data cannot be guaranteed, we are committed to employing a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is complete.

1. ¿El alcance?

Esta política describe qué Datos Personales recopila la Empresa sobre personas físicas y cómo los procesa, comparte con terceros, protege y gestiona.
La Política se aplica a información relativa a una persona física identificada o identificable. Una persona física identificable es aquella que puede ser identificada directa o indirectamente mediante la combinación de información que poseemos o a la que podemos acceder.
A efectos de esta Política, "procesamiento" abarca cualquier operación que implique el uso o la recopilación de Datos Personales, incluyendo su gestión, estructuración y almacenamiento.
Nuestros servicios están dirigidos al público general y no están diseñados para personas menores de 18 años. No recopilamos intencionalmente información de menores de 18 años ni les permitimos utilizar nuestros servicios. Si llegamos a tener conocimiento de que se han recopilado datos de un menor, procederemos a eliminarlos a la mayor brevedad posible.

2. What personal data do we hold about you?

When you access our Services, service channels, or website, we collect Personal Data. In some cases, we may ask you to provide it directly. In others, we collect it by analysing how you use our Services or service channels, or through information received from our third-party partners.

You are not required to share any personal information with us, and there are no consequences for choosing not to do so.

You are not required to provide personal data. In certain circumstances, you may choose not to do so — though this may prevent access to the Services or restrict your use of the website.

4. ¿Qué tipo de Datos Personales podemos recopilar? Cuando visita nuestro sitio web, recopilaremos la siguiente información personal suya:

This includes information about your online activity logs, traffic data (such as your IP address, access dates, and access times), the language used, software error logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data received from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

La Empresa puede compartir Datos Personales con terceros que nos prestan servicios como alojamiento y almacenamiento, geolocalización por IP y análisis de la experiencia de usuario.
También puede solicitarnos que compartamos Datos Personales específicos suyos con plataformas de trading de terceros. En tal caso, facilitaremos a dichas plataformas los Datos Personales que usted nos haya proporcionado. El uso de sus Datos Personales quedará sujeto a las políticas de privacidad de cada plataforma. Sus Datos Personales podrán ser compartidos con múltiples plataformas de trading.
La Empresa podrá compartir Datos Personales con entidades vinculadas o socios comerciales, con el fin de obtener los recursos necesarios para mejorar los productos y servicios ofrecidos a sus clientes.
Cuando sea necesario para proteger los derechos o activos de terceros, la Empresa está facultada para divulgar Datos Personales a autoridades regulatorias, locales u otras autoridades competentes.
Asimismo, podremos compartir Datos Personales con potenciales inversores, compradores, prestamistas de la Empresa o cualquier otra empresa del grupo en el contexto de una transacción de este tipo —incluyendo la transmisión o venta de activos de la Empresa o de cualquier empresa del grupo— o en el marco de una fusión, reestructuración, consolidación o procedimiento concursal.

7. Cookies y servicios de terceros

We may use third-party services, such as advertising providers or analytics companies operating on our website. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing behaviour to improve your user experience, remember your settings, and personalise products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a period after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to navigate back to the site.

Tipos de Cookies:

They may be used by us according to their purpose:

AVISO DE SEGUIMIENTO EN LÍNEA
Este servicio no admite actualmente señales de no rastreo.
8. La retención de datos personales sobre Usted

We retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or regulatory order.
Your information will be shared with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for a further 12 months.
We periodically review the personal data we hold to confirm it remains necessary.

9. Transfers of Personal Information to a Third Country or International Organisation

10. Personal Data Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Access to your personal data is restricted to personnel and third parties who have a legitimate need to process it, and they do so under strict confidentiality obligations. Where we have provided you with a password to access certain parts of our platform, you are responsible for keeping that password confidential. Do not share your password with anyone. No data transmission over the internet can be guaranteed as fully secure. While we take all reasonable steps to protect your personal data, any transmission is at your own risk. Once we receive your data, we apply strict security procedures and features to prevent unauthorised access.

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without error, nor can we be held liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We have no control over the security measures applied by such third parties in those circumstances.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to actions taken through those sites or applications.
Before accessing or using any third-party website or application, read its privacy policy carefully and exercise caution when sharing any personal data.

12. Changes to This Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, communicated to you directly. Continued use of our services after any update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of any changes.

Before accessing any third-party websites or applications, review their privacy policies carefully. Only share personal data with them once you are satisfied with how it will be handled.

13. Your Rights Regarding Your Personal Information

You have the right to request verification of the accuracy of Personal Data held about you, to have any inaccuracies corrected, and to have Personal Data deleted where it is no longer necessary. You may also request that the scope of processing be restricted.
If you are an EEA resident, please refer to this page:
These rights apply to information you have provided in connection with your Personal Data. To exercise any of these rights, please contact us at the email address listed below.
Right of Access
You may request confirmation of whether Personal Data about you is being processed and, if so, obtain access to that data.
We will provide one electronic copy of your Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided in electronic format upon request.
The right of access must not adversely affect the rights and freedoms of third parties. Where a request would do so, we may decline or limit our response accordingly.
Right to Rectification
You have the right to have inaccurate Personal Data corrected. Where Personal Data is incomplete, you may request that it be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) erasure is required to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under EU or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you contest the accuracy of your Personal Data, you may request that we restrict its processing while accuracy is verified.
Where processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or where there is a significant public interest under EU or Member State law.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to us in a structured, commonly used format.
You may also request that your Personal Data be transferred directly to another controller where technically feasible. Exercising this right does not affect your right to erasure, and data portability must not adversely affect the rights or freedoms of third parties.
Right to Object
You have the right to object at any time to the processing of Personal Data concerning you where that processing is based on our legitimate interests or those of a third party, including profiling based on those interests. Where we cannot demonstrate compelling legitimate grounds that override your rights and freedoms, or that are necessary for the establishment, exercise, or defence of legal claims, we will cease such processing.
With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you for such purposes.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
A complaint may be submitted to a supervisory authority established by an EU Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
EU and Member State law may limit your rights in relation to your Personal Data, as set out in section 13.
We will respond to requests made under section 13 within one month of receipt. Where necessary, this period may be extended by up to two months depending on the complexity and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless otherwise provided under section 13, information provided in response to rights requests will be supplied free of charge. Where a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable fee to cover administrative costs or decline to act.
Where we have reasonable doubt as to the identity of the person submitting a request, we may ask for additional information to confirm identity.